Manage Personal Information

Any Certificant, Applicant, or Candidate who changes their name or address before taking an examination should take the appropriate steps to update that information promptly to avoid potential issues during Pearson exam check-in.

For your security, address changes must be updated in your portal account.

Middle name changes can be made in your portal account.

First and last name changes require a name change request and supporting legal documentation.

All documentation submitted must be legible.

How to make a name change:

• Log in to your portal and select Update My Personal Details from the My Account menu.
• Click No under “Is your name shown above correct?” then enter your new name.
• Upload your photo ID and supporting legal document, selecting the appropriate file type for each.
• Acknowledge the Compliance Policy and click Submit Name Change.

Prepare all required legal documents for submission:

1. Photocopy of a non-expired government-issued photo identification with signature. By law, we cannot accept photocopied or digitized IDs such as U.S. military or certain secure access IDs.
2. AND one of these documents:
   1. Photocopy of marriage certificate, or
   2. Photocopy of divorce decree, or
   3. Photocopy of name change decree

Verify change requests via your portal 48 business hours after submission.

Please note: You cannot unsubscribe from notices concerning your status with ARDMS or APCA, including renewal, CME audit, Knowledge Confirmation (SKILLS quizzes), recertification, or any MOC component.

Telephone numbers and/or email addresses are never released to third parties.

Inteleos makes postal lists available for rental for carefully screened third-party offers such as continuing education, recruitment and other industry-related offers.

You may opt-out of receiving promotional mailings via the “Notification Preferences” section of your Inteleos portal.